Survey

What has prevented your company from documenting its processes so far?
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How important is it to have documented processes?
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Do you understand what it means to document a business process (e.g., process maps/flowcharts)?
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Do you understand what it means to manage your business processes (beyond documenting)?
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When a key employee leaves, how is their knowledge captured?
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How do you ensure tasks are done consistently across people/departments?
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When problems occur, how do you find the cause?
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Do you have a clear view of end-to-end workflow?
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How do you measure workflow efficiency/performance?
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If you decided to document processes, how quickly could you start?
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